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Get answers about installing Tape Candie, signing into your 2of3 account, activating your license, and getting started.
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Installation & Setup
Install Tape Candie, scan for the VST3 plugin, and open it inside your DAW.
View guide →Accounts & Licensing
Learn how 2of3 accounts, authentication, and product ownership work.
View FAQs →Troubleshooting
Fix common plugin scanning, login, and audio capture problems.
See solutions →Install Tape Candie in three steps.
Tape Candie is currently distributed as a Windows 64-bit VST3 plugin.
Download the Installer
Visit the Downloads page and get the latest Windows installer when available. Close your DAW before running it.
Install the Plugin
Run the Windows installer and follow the installation prompts. The installer is intended to place the VST3 plugin and its authentication companion automatically.
Open in Your DAW
Launch your VST3-compatible DAW, perform a plugin scan if needed, then add Tape Candie to an audio channel or mixer insert.
Tape Candie isn't showing in FL Studio
- Close and reopen FL Studio after installation.
- Open FL Studio's Plugin Manager and run a fresh scan.
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Confirm the VST3 installation is present under
C:\Program Files\Common Files\VST3. - Check that you're using the 64-bit Windows version.
The login browser doesn't return to Tape Candie
- Confirm your internet connection is working.
- Keep Tape Candie open while completing sign-in.
- Allow Windows to open the registered 2of3 authentication companion.
- If the plugin remains locked, reopen it and try signing in again.
No audio is being captured
- Check that audio is reaching the mixer channel containing Tape Candie.
- Ensure the plugin is enabled and displaying its listening status.
- Play audio through the insert before selecting Pull.
- Try a shorter 15- or 30-second capture for testing.
Musical analysis looks incorrect
- BPM, key, and chord analysis produce estimates, not guaranteed results.
- Try capturing a clearer musical passage.
- Complex mixes and unstable rhythms can affect detection accuracy.
- Use the Reanalyze option after changing the selected material, if available.
Common questions, answered.
Everything you need to know about Tape Candie and your 2of3 account.
Do I need a 2of3 account to use Tape Candie?
Is Tape Candie a subscription?
How do I activate my Tape Candie license?
Can I use Tape Candie in Ableton Live, REAPER, or other DAWs?
Is there a macOS version?
Does Tape Candie send my captured audio to the cloud?
What if I forget my password?
Where can I find my purchased plugins?
Can Tape Candie convert audio into MIDI?
Still need help?
If you encounter a problem with installation, authentication, licensing, or Tape Candie's features, collect the details below so the issue can be investigated.
- Your Windows version and DAW name/version.
- The Tape Candie version installed.
- A brief description of what happened.
- Any error message or screenshot, without passwords or login tokens.
A direct support email or contact form will appear here once the support channel is configured.